FAQ
Community Services
How do I request an incident report?
You can arrange to receive an incident report by filling out our Report Request Form online. If you only need one report and email is acceptable, we will provide the incident report to you free of charge. If multiple reports are needed or if the report must be mailed, then fees may apply. Patient Reports are confidential by law and can only be released in accordance with the provisions of HIPAA.
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Community Services
How do I submit feedback?
You can email the Fire Chief directly at FireChief@briaroaksfire.com or contact either station to speak with an officer. We will do our best to assist you in resolving the issue. You can also submit a commendation or complaint using this online form....
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Community Services
How do I dispose of unused medications?
Each Briaroaks Fire Station has a box mounted on the front of the station containing secure mailer envelopes to be used for prescription medication disposal. Please take as many envelopes as needed and follow the instructions on the envelope. The envelopes are postage paid and there is no charge for...
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Community Services
Can we paint or decorate a fire hydrant?
Fire hydrants are critical emergency equipment and must remain accessible and visible at all times. Painting or decorating hydrants requires approval to ensure they remain functional and easily identifiable by firefighters during emergencies.If you'd like to participate in a community hydrant painting program, please contact us to discuss guidelines and...
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Space Heaters Need Space
Space heaters are involved in roughly one-third of all home heating fires. Keep them at least three feet away from anything that can burn — furniture, curtains, bedding, and clothing. Always plug them directly into a wall outlet, never an extension cord, and turn them off when you leave the room or go to sleep.
Carbon Monoxide Is the Silent Killer
Carbon monoxide (CO) is colorless and odorless, making it impossible to detect without an alarm. Install CO detectors on every level of your home and near sleeping areas. Symptoms of CO poisoning include headache, dizziness, and nausea. If your CO alarm sounds, get everyone outside immediately and call 911.