FAQ

Community Services

How do I submit feedback?

You can email the Fire Chief directly at FireChief@briaroaksfire.com or contact either station to speak with an officer. We will do our best to assist you in resolving the issue. You can also submit a commendation or complaint using this online form.

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More Answers About Community Services

Community Services
Can you visit for birthday parties or events?
We love participating in community events when possible! Our firefighters enjoy visiting schools, birthday parties, neighborhood events, and community gatherings to educate the public about fire safety.Visits are subject to availability and may be cancelled if we receive emergency calls. To request a visit, please contact us at least 3-4... Read The Rest
Community Services
How do I request an incident report?
You can arrange to receive an incident report by filling out our Report Request Form online. If you only need one report and email is acceptable, we will provide the incident report to you free of charge. If multiple reports are needed or if the report must be mailed, then... Read The Rest
Community Services
Can you refill fire extinguishers?
No, we are not able to refill extinguishers. You can purchase a good home fire extinguisher from Amazon or other retailers for around $20.00. These types of fire extinguishers are typically not rechargeable. If you currently have a rechargeable fire extinguisher, you would need to find a private business that can... Read The Rest
Grease Fires and Water Do Not Mix
Never throw water on a grease fire — it will cause the burning oil to explode and spread the fire rapidly. Instead, turn off the heat source, carefully slide a lid over the pan to smother the flames, and leave it covered until it cools completely. If the fire is too large to control, evacuate and call 911.
Volunteer Firefighters Protect Most of America
Approximately 65% of all firefighters in the United States are volunteers. In communities like Briaroaks, volunteer firefighters train to the same standards as career departments, responding to fires, medical emergencies, vehicle accidents, and hazardous materials incidents — all while holding full-time jobs and raising families.