FAQ
Community Services
How do I submit feedback?
You can email the Fire Chief directly at FireChief@briaroaksfire.com or contact either station to speak with an officer. We will do our best to assist you in resolving the issue. You can also submit a commendation or complaint using this online form.
More Answers About Community Services
Community Services
Can you visit for birthday parties or events?
We love participating in community events when possible! Our firefighters enjoy visiting schools, birthday parties, neighborhood events, and community gatherings to educate the public about fire safety.Visits are subject to availability and may be cancelled if we receive emergency calls. To request a visit, please contact us at least 3-4...
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Community Services
Can you fill swimming pools?
No, we do not fill or drain swimming pools, tanks, or ponds of any type. You can contact your local municipality or water provider for more information about the water in your swimming pool....
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Community Services
Can we paint or decorate a fire hydrant?
Fire hydrants are critical emergency equipment and must remain accessible and visible at all times. Painting or decorating hydrants requires approval to ensure they remain functional and easily identifiable by firefighters during emergencies.If you'd like to participate in a community hydrant painting program, please contact us to discuss guidelines and...
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Check Your Smoke Alarm Placement
Smoke alarms should be installed on every level of your home, inside every bedroom, and outside each sleeping area. Mount them on the ceiling or high on a wall, 6 to 8 inches below the ceiling. Avoid placing them near windows, doors, or ducts where drafts could interfere with their operation.
Electrical Fires Often Start Hidden
Electrical fires frequently start inside walls where you cannot see them, often caused by faulty wiring, overloaded circuits, or damaged cords. Warning signs include frequently tripping breakers, flickering lights, discolored outlets, or a burning smell with no visible source. If you notice any of these, call a licensed electrician.