FAQ
Emergency Response
What should I do when approached by emergency vehicles?
When you notice an approaching emergency vehicle, immediately pull to the right and stop. If you are approaching an intersection and see an emergency vehicle that is approaching the intersection from behind you or another direction, come to a stop, preferably one or two car lengths back from the intersection if possible and wait for the emergency vehicle to pass. Use caution when starting back on your way to ensure the intersection is clear and that you have the right of way.
More Answers About Emergency Response
Emergency Response
Why does a fire truck respond to medical calls?
A fire truck will sometimes arrive at an incident first because it is the closest emergency unit to the emergency scene and we are committed to getting help to your location as fast as possible. All emergency response personnel are well-trained in providing Emergency Medical Services. We have several personnel...
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Emergency Response
When should I call 911 vs. non-emergency?
Call 911 for emergencies requiring immediate response:Fire, smoke, or smell of gasMedical emergencies (chest pain, difficulty breathing, severe bleeding, unconsciousness)Vehicle accidents with injuriesAny situation requiring police, fire, or ambulance immediatelyCall our non-emergency number (817) 295-9539 for:General questions about our servicesStation tours or community eventsNon-urgent requests (blood pressure checks, smoke detector...
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Emergency Response
Why send multiple vehicles to a fire?
Each fire truck carries a specific complement of equipment and personnel. There are a number of specialized roles that firefighters undertake at the scene of a fire, and firefighting is a very labor-intensive activity. Firefighters must be rotated out periodically in order to change out air bottles and physically rest...
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Grease Fires and Water Do Not Mix
Never throw water on a grease fire — it will cause the burning oil to explode and spread the fire rapidly. Instead, turn off the heat source, carefully slide a lid over the pan to smother the flames, and leave it covered until it cools completely. If the fire is too large to control, evacuate and call 911.
Electrical Fires Often Start Hidden
Electrical fires frequently start inside walls where you cannot see them, often caused by faulty wiring, overloaded circuits, or damaged cords. Warning signs include frequently tripping breakers, flickering lights, discolored outlets, or a burning smell with no visible source. If you notice any of these, call a licensed electrician.